// frequently asked

The fine print, in plain english.

Fourteen questions, four categories. The ones below cover ~95% of what comes up — starting with what the brand name means. Anything else, the contact link in the footer goes straight to a human inbox.

▸/
// 01

The loop & reciprocity

Q01 – Q05
// Q01Why is it called "hitlooper"? What does HITL mean?+

HITL = "Human In The Loop." It's the term AI/ML teams use for the human-review step in a pipeline — the point where a real person checks what the model produced before it goes live.

The wordmark is HITL (the acronym) + oo (the visual loop glyph in the middle, which spells the second half of loop) + per (suffix). The first four letters of the brand are the acronym you'd write on a whiteboard.

The product is built first for AI builders who need humans validating output, and second for general product testing. Both run through the same loop mechanic.

// Q02What counts as "equivalent work" for closing my reciprocity window?+
// Q03What happens if nobody claims my project?+
// Q04Can I extend my 30-day reciprocity window?+
// Q05Can I have multiple open windows at once?+
// 02

Money — fees, refunds, payouts

Q06 – Q09
// Q06When does the deposit actually get charged?+
// Q07When do refunds actually land?+
// Q08Are payouts to Hitloopers taxed?+
// Q09Why 15% and not 10% or 20%?+
// 03

Trust & safety

Q10 – Q12
// Q10What if I'm not happy with the work?+
// Q11What happens on a Hitlooper no-show?+
// Q12Can I require an NDA?+
// 04

The platform

Q13 – Q14
// Q13How do I sign in? I don't see a password field.+
// Q14You said "private beta." How do I get in?+

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